Support

Frequently Asked Questions

Everything you need to know about working with us. If your question isn’t here, book a strategy session and we’ll answer it directly.

Before You Begin

Who is Executive Brand Group for?

We serve C-suite executives, senior VPs, directors, founders, and board-level leaders. Our typical client is a high-performing executive who needs their external brand to match their internal capability — whether they’re in transition, pursuing a promotion, building thought leadership, or preparing for board service.

How do I get started?

Book a complimentary 30-minute strategy session. We’ll assess your current positioning, discuss your goals, and recommend the right starting point — whether that’s an entry package or direct enrollment in Executive Opus. No pressure, no obligation.

What’s the difference between a package and Executive Opus?

Packages are fixed-scope projects with a defined deliverable set and timeline (e.g., the Executive Branding Package at $3,000–$5,000). Executive Opus is our ongoing subscription platform — a monthly retainer that gives you a dedicated strategist and access to all 33 services. Most clients start with a package and graduate to Opus.

What does a “dedicated strategist” mean?

Every engagement is led by a single, named strategist who learns your voice, your career, and your goals. They review every deliverable before it reaches you. This is not a rotating team or an anonymous content mill — it’s a professional relationship that compounds over time.

How We Work

How long does it take to receive my deliverables?

For entry packages, timelines vary: the Executive Branding Package is 4–6 weeks, Board Seat Readiness is 3–4 weeks, and the Visibility Sprint is 3 months. For Opus subscribers, turnaround depends on your tier: Elite is 48 hours, Authority is 3–5 business days, Presence is 5–7 business days.

How many revisions are included?

Every deliverable includes revision rounds. The number varies by tier and complexity, but we work collaboratively — your strategist is focused on getting it right, not counting rounds.

Is the work done by AI?

We use proprietary tools and AI-augmented workflows to accelerate delivery, but every deliverable is written, reviewed, refined, and personalized by your human strategist. We are a professional service delivered through a platform — not a software tool executives use themselves.

What are the 33 services?

Our services span six categories: Career Positioning, Visibility & Thought Leadership, Executive Communications, Board & Portfolio Career, Crisis & Reputation, and Research & Advisory. Everything from executive resumes and LinkedIn profiles to keynote speeches, board deck narratives, compensation benchmarking, and crisis communications. View the full service catalog →

The Platform

What is the Opus Daily Briefing?

Every Opus subscriber receives a personalized daily briefing covering market and economic intelligence, industry trends, leadership insights, and cross-domain coverage tailored to your sector and interests.

What is Mental Performance Coaching?

Available with all Opus tiers, this is on-demand coaching to sharpen decision-making, manage pressure, and sustain peak performance. Sessions count as a Quick deliverable (½ credit).

Can I cancel my Opus subscription?

Opus is an annual contract billed quarterly. You may cancel at the end of any quarterly billing period with 30 days’ notice. The 90-day trial included with entry packages can be cancelled at any time during the trial period.

Do you offer organizational accounts?

Yes. Opus for Organizations gives every executive on your leadership team their own dedicated strategist and private portal under a single contract with volume-discounted pricing. The privacy architecture is enforced at the API level — the admin never sees individual deliverables. Request a demo →

Let’s Talk About Your Situation

Complimentary 30-minute strategy session. No pressure, no obligation.